Delivery
Online orders are delivered within 3 to 7 working days.
Track your order
At the moment that your order is sent from our warehouse, you will receive a confirmation email in your inbox. Within this mail you will find your unique parcel number from DPD. With this number, you can monitor the current status of your order at any time on the DPD website
Keep in mind that the tracking number is only active once the parcel has arrived in the central warehouse of DPD.
During the payment processing of your webshop order, you can choose from these 2 delivery methods:
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Delivery in a Pickup parcelshop
DPD Pickup is the solution to receive parcels easily. With a delivery in a Pickup parcelshop, you are opting for the security that your parcel can be picked up whenever it works for you thanks to the flexible opening times. All Pickup parcelshops are open at least from Tuesday to Saturday. Bring along your proof of ID whenever you go to pick up your parcel. You have 7 days' time in which to pick it up, afterwards it will be returned to the sender.Find here your nearest Pickup parcelshop. Pickup parcelshop delivery charge: the shipping costs depend upon the delivery address.
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DPD delivery to a residence or other address of your choice
Flexible delivery with Predict by DPD
This innovative service informs you about the delivery, down to one hour precise. A day before delivery, you will receive an email or text message informing you about the exact delivery date. The morning of delivery, a second message will give you a time window of one hour where the delivery will take place in.
Last-minute change necessary? No problem. The inflight options allow you to modify the place and moment of delivery, until 30 minutes before the delivery. Use live-tracking to follow your parcel on a map and to discover the amount of stops the driver is still looking at before he arrives at your home or office. This service can be used on desktop, tablet or mobile (myDPD app) and applies to all B2C parcels.
Not at home when the DPD driver comes? And your neighbours either? You can collect your parcel from a Pickup parcelshop.If you’re not at home when the DPD driver comes and your neighbours either, your parcel will be taken to a Pickup parcelshop in your local area. That way, you get your parcel as soon as possible, and you decide when you go to pick it up. The DPD driver will leave a note in your mailbox giving the address of the Pickup parcelshop and the time from which you can collect your parcel. You will receive an email from DPD when the parcel has arrived in the Pickup parcelshop. Bring your proof of identity with you when you go to pick up your parcel. You will have seven days to collect it, after which it will be returned to the sender.
Pickup parcelshop delivery charge: the shipping costs depend upon the delivery address.
Austria
€ 9.95
Bulgaria
€ 24.95
Czech Republic € 24.95
Danmark
€ 10.95
Spain
€ 19.95
Estonia
€ 20.95
Finland
€ 19.95
Greece
€ 29.95
Croatia
€ 19.95
Hungaria
€ 24.95
Ireland
€ 26.95
Italy
€ 11.95
Lithuania
€ 24.95
Latvia
€ 24.95
Poland
€ 19.95
Portugal
€ 24.95
Roumania
€ 19.95
Slovakia
€ 24.95
Slovenia
€ 24.95
Sweden
€ 19.9